Shipping policy

At Greyon, we are committed to delivering your favorite beauty products to your doorstep as quickly and safely as possible. Below are the details of our shipping process:

📦 Shipping Charges

• Free Shipping is available on all orders above ₹599.
  

⏱️ Delivery Timeline

• Orders are typically processed within 1–2 business days.

• Once shipped, delivery can take anywhere from 3–10 working days, depending on your location.

• You will receive a tracking link via SMS or email once your order has been dispatched.

🌍 Delivery Coverage

We currently ship across all serviceable pin codes in India. If your pin code is not covered by our delivery partners, we will inform you and process a full refund.

🔁 Order Tracking

After your order is shipped, you will receive an update with the tracking number and courier partner details. You can track your shipment status anytime through the provided link.

🛑 Delays

While we strive to ensure timely delivery, delays may occasionally occur due to:

• Public holidays

• Natural calamities

• Local restrictions
  We request your patience and understanding during such times.

❓ Need Help?

For any shipping-related queries or concerns, feel free to contact us at:
📧 Email: info@greyon.co
📞 WhatsApp: 9319234233
Our support team is available Monday to Friday, 10 AM – 6 PM.